Serum Matriciel Visage
Serum
Delivery options and charges are shown at checkout. We do not accept change-of-mind returns.
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The targeted facial treatment contains over 10 potent actives designed to promote collagen and elastin synthesis, improving the structure of the face contours.
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The details
DETAILS
The ultimate firming and regenerating treatment, Serum Matriciel Visage contains over 10 potent actives designed to promote collagen and elastin synthesis, boost the structural integrity of the skin, plump and pad fine lines and prevent future damage to cells brought about by external aggressors.
This unique formulation calls on Antasctic Glycoprotein, Rye and Knotgrass Flavonoids to restructure the complexion and peony extract to fill and blur fine lines and deep set wrinkles.
A host of Peptides assist in protecting the skin against the age-accelerating effects of gravity, while Cassava, Plankton extract and Hyaluronic Acid cocoon the complexion with deep and lasting hydration to promote a youthful vitality and radiance.
Size: 30ml
HOW TO USE
Take 4 pumps of the Sérum Matriciel Visage and, with gentle ascending hand movements, apply the serum to clean skin on the face, neck and décolleté until complete product absorption.
INGREDIENTS
Water (Aqua), Glycerin, Butylene Glycol, Pentylene Glycol, Sodium Polyacrylate, Tapioca Starch, Secale Cereale (Rye) Seed Extract, Hydrolyzed Manihot Esculenta Tuber Extract, Secale Cereale (Rye) Seed Extract, Paeonia Albiflora Root Extract, Opuntia Ficus-Indica Stem Extract, Polygonum Aviculare Extract, Pseudoalteromonas Ferment Extract, Alteromonas Ferment Extract, Rhizobian Gum, Acetyl Dipeptide-1 Cetyl Ester, Acetyl Tetrapeptide-11, Acetyl Tetrapeptide-2, Sodium Hyaluronate, Salicylic Acid, Mannitol, Hydroxyethylcellulose, Sorbitan Laurate, Phenoxyethanol, Chlorphenesin, Sodium Benzoate, Ethylhexylglycerin, Caprylyl Glycol, Potassium Sorbate, Sodium Hydroxide.
Delivery
Available delivery options and charges for your address are shown at checkout before you pay. When your order is dispatched, we’ll email tracking details where available. If it is late, missing or arrives damaged, contact client care with your order number. You can contact us whether or not you selected Package Protection. Read Delivery & Shipping.
Returns
RETURNS POLICY
We hope that you will love your Skincare Edit purchase. Please note we do not accept returns for change of mind. Returns will only be accepted if the product is faulty or you experience a proven reaction to the product within 7 days of receiving.
REACTION TO A PRODUCT
If you experience an allergic reaction to one of your products, please send an email to our team at skincareedit@melaniegrant.com
We kindly ask you to send this through within 7 days of receiving your product and include the below details in your email:
- Your full name and order number
- The full name of the product that caused your skin to react
- Symptoms you experienced
- Our team may also ask for photos of the product and or/affected area to relay to the brand in order to provide you with the best solution
- An alternative product will be suggested based on your skin concerns by one of our therapists
FAULTY PRODUCT
If you happen to receive a faulty product, please send an email to our team within 7 days of receiving at skincareedit@melaniegrant.com
We kindly ask you to include the below details in your email:
- Your full name and order number
- The full name of the faulty product
- Photo of fault
- Once product is assessed by our team and deemed faulty we will arrange a replacement
HOW TO MAKE A RETURN
OPTION 1: IN-STORE
- Check that you meet the return conditions.
- You may return an item in person at Melanie Grant Double Bay or Armadale Studio for a replacement or an alternative product suggested by one of our therapists.
OPTION 2: VIA POST
- Check that you meet the above return conditions.
- Find your order/receipt number (found on your order confirmation or shipment email)
- Please contact our team at skincareedit@melaniegrant.com and we'll generate your return label and help you to place the return
- Print your Australia Post return label. You can print your label at the Post Office by presenting your returns label email (on your phone) at an Australia Post outlet.
- Package your items securely and attach the return label emailed to you.
Drop off your return at any Post Office or Post Box
CONSUMER GUARANTEES
Our returns policy is in line with the Australian Competition and Consumer Commission (ACCC). We do not offer returns for change of mind. All returns will be assessed by our team who will notify you of the outcome. After assessment a replacement, exchange or credit note will be processed depending on the situation. In the unlikely event that you receive products from us that do not comply with the consumer guarantees, we will provide you with an exchange based on the below:
- If we consider that the product has a major failure under the Australian Consumer Law (eg. the product is unsafe, does not fit the description or is not fit for purpose), you can return it and receive your choice of a store credit or an exchange.
- If we consider that the product has a minor failure under the Australian Consumer Law (eg. the product's packaging is cracked but does not affect the safety or use of the product), we will provide you with our choice of a store credit or exchange.
Where a product is damaged through misuse, accident or abnormal use, the Australian Consumer Law or any manufacturer’s warranty may not apply, and Skincare Edit may choose not to provide a refund, exchange or repair (if applicable).
Skincare Edit will require proof of purchase before providing a remedy under the Australian Consumer Law.