Toleskin [M]
Mask
Delivery options and charges are shown at checkout. We do not accept change-of-mind returns.
DeliveryReturnsA little guidance? Ask our team ↗
Based on Balloon plant Extract, the ultimate soothing ingredient, the mask provides the necessary comfort to the epidermis before or after the skin outbreak.
Explore the product ↓Your product guide
The details
DETAILS
An essential ally against skin reactions, Toleskin [M] is the anti-atopy crisis mask. Based on Balloon plant Extract, the ultimate soothing active ingredient, it will provide the necessary comfort to the epidermis before or after the skin outbreak.
Its replenishing formula will provide the skin with the fatty acids required to limit water loss and truly strengthen the skin barrier.
It immediately calms the redness, providing a comforting and soothing effect. The skin is left healthier and stronger, able to protect itself against the external aggressions of everyday life.
Size: 1 x 15ml tube & 1 x sheet mask
HOW TO USE
1. Clean and dry your face and neck. Open the sachet widthwise.
2. Open the tube by breaking the cap and insert the entire serum into the sachet. Smoothen the sachet out to spread the serum evenly on the support.
3. Remove the mask from the sachet, unfold it completely, remove the protective film and place it on the skin. Use the tips of your fingers to smoothen the mask out so that it is properly fixed on and leave it for 20 minutes.
4. Remove the mask and throw it out. Rub in any excess product by massaging the skin from the bottom to the top of the face.
INGREDIENTS
Water (Aqua), Caprylic/Capric Triglyceride, Glycerin, Octyldodecanol, Ethylhexyl Palmitate, Lauryl Glucoside, Polyglyceryl-2 Dipolyhydroxystearate, Ribes Nigrum (Black Currant) Seed Oil, Boswellia Serrata Resin Extract, Luffa Cylindrica Seed Oil, Helianthus Annuus (Sunflower) Seed Oil Unsaponifiables, Cardiospermum Halicacabum Flower/Leaf/Vine Extract, Helianthus Annuus (Sunflower) Seed Oil, Rosmarinus Officinalis (Rosemary) Leaf Extract, Citric Acid, Lecithin, Microcrystalline Cellulose, Acacia Senegal Gum, Xanthan Gum, Silica, Tocopherol, Sodium Polyacrylate.
Delivery
Available delivery options and charges for your address are shown at checkout before you pay. When your order is dispatched, we’ll email tracking details where available. If it is late, missing or arrives damaged, contact client care with your order number. You can contact us whether or not you selected Package Protection. Read Delivery & Shipping.
Returns
RETURNS POLICY
We hope that you will love your Skincare Edit purchase. Please note we do not accept returns for change of mind. Returns will only be accepted if the product is faulty or you experience a proven reaction to the product within 7 days of receiving.
REACTION TO A PRODUCT
If you experience an allergic reaction to one of your products, please send an email to our team at skincareedit@melaniegrant.com
We kindly ask you to send this through within 7 days of receiving your product and include the below details in your email:
- Your full name and order number
- The full name of the product that caused your skin to react
- Symptoms you experienced
- Our team may also ask for photos of the product and or/affected area to relay to the brand in order to provide you with the best solution
- An alternative product will be suggested based on your skin concerns by one of our therapists
FAULTY PRODUCT
If you happen to receive a faulty product, please send an email to our team within 7 days of receiving at skincareedit@melaniegrant.com
We kindly ask you to include the below details in your email:
- Your full name and order number
- The full name of the faulty product
- Photo of fault
- Once product is assessed by our team and deemed faulty we will arrange a replacement
HOW TO MAKE A RETURN
OPTION 1: IN-STORE
- Check that you meet the return conditions.
- You may return an item in person at Melanie Grant Double Bay or Armadale Studio for a replacement or an alternative product suggested by one of our therapists.
OPTION 2: VIA POST
- Check that you meet the above return conditions.
- Find your order/receipt number (found on your order confirmation or shipment email)
- Please contact our team at skincareedit@melaniegrant.com and we'll generate your return label and help you to place the return
- Print your Australia Post return label. You can print your label at the Post Office by presenting your returns label email (on your phone) at an Australia Post outlet.
- Package your items securely and attach the return label emailed to you.
Drop off your return at any Post Office or Post Box
CONSUMER GUARANTEES
Our returns policy is in line with the Australian Competition and Consumer Commission (ACCC). We do not offer returns for change of mind. All returns will be assessed by our team who will notify you of the outcome. After assessment a replacement, exchange or credit note will be processed depending on the situation. In the unlikely event that you receive products from us that do not comply with the consumer guarantees, we will provide you with an exchange based on the below:
- If we consider that the product has a major failure under the Australian Consumer Law (eg. the product is unsafe, does not fit the description or is not fit for purpose), you can return it and receive your choice of a store credit or an exchange.
- If we consider that the product has a minor failure under the Australian Consumer Law (eg. the product's packaging is cracked but does not affect the safety or use of the product), we will provide you with our choice of a store credit or exchange.
Where a product is damaged through misuse, accident or abnormal use, the Australian Consumer Law or any manufacturer’s warranty may not apply, and Skincare Edit may choose not to provide a refund, exchange or repair (if applicable).
Skincare Edit will require proof of purchase before providing a remedy under the Australian Consumer Law.